The Affordable Connectivity Program is now available. Read more on how to apply here.
SHELD has been designated as an eligible telecommunications carrier in Massachusetts which now allows SHELD to offer the Lifeline benefit discount to qualified low-income Fiberspring customers.
Read more on how to apply here.
Beginning June 23rd, 2021, Fiberspring will offer the Emergency Broadband Benefit, a Federal Communications Commission (FCC) program to its customers. This temporary benefit will offer a $50 discount for broadband service for eligible households in South Hadley served by Fiberspring during the on-going COVID-19 pandemic.
Who is eligible for the Emergency Broadband Benefit Program?
A household is eligible if a member of the household meets one of the criteria below:
How to Apply
Eligible households must both apply for the program and contact Fiberspring.
There are two ways for eligible households to apply:
1) Go to GetEmergencyBroadband.org to apply online. After you apply, you will have to contact Fiberspring to complete enrollment.
2) Download the paper version here to complete and return. Be sure to include copies of required documents showing proof of eligibility to:
Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742
After you received a notice that you have qualified for the program, households must contact Fiberspring to complete enrollment.